Refund policy

All sales are final. We do not accept returns or issue refunds.

Exception — Damaged Items If your order arrives damaged, please contact us within 7 days of your delivery date. To be eligible, you must provide:

• Your order number
• A description of the damage
• Photos of the damaged item(s) and packaging including the shipping label 

Claims are reviewed on a case-by-case basis, Shipping damage claims may take several weeks to process, depending on the carrier. We appreciate your patience while we investigate and work towards an appropriate resolution.

Once the review is complete, we will determine the appropriate resolution, which may include replacement, repair, partial refund or refund where applicable. 

Request submitted more than 7 days after delivery will not be accepted.